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Letting services compared

Full management vs tenant find

The right service level depends on how hands-on you want to be — and what you are really paying for. Use this breakdown before you compare agent fees.

Apartment building exterior
Hands-off or hands-on — pick the service level before you compare % fees.

Tenant find (let-only)

Often 4–8% of year-one rent or a fixed fee

Marketing, viewings, referencing and tenancy setup — then you manage the tenancy day to day.

Best for: Hands-on local landlords who want control after move-in.

Rent collection

Often ~5–10% of monthly rent

Tenant find plus rent processing and arrears chasing. Maintenance may still sit with you.

Best for: Landlords who want cashflow handled but can manage repairs.

Full management

Often 8–15% of monthly rent + VAT

Ongoing management: rent, maintenance coordination, inspections and tenant communication.

Best for: Distant, time-poor or portfolio landlords who need compliance cover.

Apartment building needing management

Hands-off costs more — until the void does

See what each level usually costs

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How to decide as a landlord

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FAQ for landlords

People also ask about letting services

Straight answers to the questions landlords search before comparing letting agents — fees, trust checks and what “good” looks like in practice.

What is the difference between tenant find and full management?

Tenant find (let-only) means the agent markets the property, finds and references a tenant, then hands day-to-day management back to you. Full management usually includes rent collection, maintenance coordination, inspections and ongoing tenant communication for a monthly percentage of rent.

Is full management worth it for landlords?

It is often worth it if you live far from the property, hold a portfolio, or lack time for repairs, arrears and compliance. If you are local, organised and legally confident, tenant find can be enough — provided you still budget for your own time and risk.

What does rent collection cover?

Rent collection sits between let-only and full management: the agent typically finds the tenant and collects rent (including arrears chasing), while you may still handle maintenance yourself. Check exactly what is included before comparing fees.

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